FAQs

1. Where do you ship from?
We ship all orders from our base in Loughborough, United Kingdom.

2. Do you offer international shipping?
Yes, we ship globally. Shipping rates and times will vary based on your location.

3. How long will my order take to arrive?
Orders are typically processed within 1–2 business days.

  • UK: 2–4 business days
  • Europe: 4–8 business days
  • Rest of the World: 7–14 business days

4. Can I return or exchange an item?
Yes! Items can be returned within 14 days of delivery if unused and in original packaging. See our Refund Policy below.

5. How can I contact customer service?
Email us at Wardster_69@yahoo.co.uk or use the contact form on our website.